Flok
Support
Last updated: October 5, 2026
Having a problem or have a question? We've gathered the most common ones below. If you can't find your answer, write to us: destek@flok.ist
How do I delete my account?
In the app, go to Profile → Settings → Delete My Account. Your account, profile, the events you organize and your participation data are permanently deleted; this cannot be undone. If you can't access the app, email destek@flok.ist from the email address linked to your account. What gets deleted and what may remain is explained in the Privacy Policy.
How do I cancel a subscription?
When paid features become available on Flok, subscriptions are managed through the App Store. On your device, go to Settings → Apple Account → Subscriptions and select Flok. Refund requests are subject to Apple's refund policy.
How do I report a user or an event?
You can report them from the menu on the event page or the user's profile. You can block users and manage the people you've blocked in Settings → Blocked Users.
How do I change location, camera and notification permissions?
You can turn them on or off at any time in your device's Settings → Flok. Location is used to show nearby events; the camera is used for QR verification at the door and for taking photos.